User AccountsThe administration of user accounts is organized centrally at the Faculty of Engineering. Since the departments and chairs configure the computers according to their special requirements, it may happen, that not every user account is automatically available on every system. In this case, the system administrator responsible for the computer can help you. Applying for or Activating an User Account As an employee or guest of the faculty you can contact directly the system administrator responsible for your chair (or institute or departement). All student user accounts at the faculty and the institutes are managed by the Pool-Support. If you don't belong to these groups or don't have a contact person yet, refer to the user support (see Contact information). If you already have had an user account at the faculty at some time, but haven't used it for a while and it hasn't been deleted, it may be possible to activate and use it again (it has to be clear, that you are the owner). In most cases, e.g. to get a new password, it is necessary for you to appear in person. » User Account Application Form » Usage Agreement Extending or Deleting an User Account If an user account isn't extended before the expiration of it's validity, it will be locked automatically and cannot be used any longer. After a further period of time the account will be actually deleted. The time limits here differ for each user group, but are always over several months. In the last step usually all data from the user directory is also deleted. Due to organizational and also safety reasons, we ask you to arrange with the responsible user support how your account shall be carried on, when you are leaving the faculty. In some cases the user account has to be permanently deleted. Please understand, that we won't delete any user accounts or data from user directories on the basis of an usual email message. We wan't to prevent that someone looses personal data because of a fake email. If necessary, please contact the user support personally (see Account administration). Login Process and Passwords Depending on the computer you are using the login may look or proceed differently. The user name (or login name) and the password are always asked for. If the login fails this may be for different reasons (e.g. an expired or invalid account, wrong password, lack of access rights). Please contact the responsible user support or system administrator for the computer. Generally the personal password is the same for every computer at the faculty. In the case that a group of computers doesn't use the central passwords, and requires a different one, this should be remarked on the computer or with an adequate message. All passwords are encrypted and stored in a central database. There is no way of reconstructing a forgotten password. If an user account is expired or has been locked the passwords will be deleted automatically, due to safety reasons. In this case a new password must be assigned. Never tell your personal password to another person, write it down or send it in an email. If you are using a computer which is located outside of the faculty network and when using services of the faculty, you must be specially careful. Only enter your password on computers of which you can assume that they are administrated correctly. If you want to use a password manager program you must verify that nobody else can get access to the stored passwords. Access Rights and User Classes Depending on the settings user accounts allow the usage of different computer groups throughout the faculty. A computer group can for example be a pool room or several computers belonging to a chair. After the account has been created the usual user rights and permissions will already have been assigned. In case further rights are needed, they can be requested from the responsible network administrator. If it is necessary for you to be registered in a certain email alias list or an user group, you can contact the responsible administrator, provided that the entries haven't already been accomplished, e.g. within the scope of an event or project (see Account administration). Electronic Mail and Network Services Normally every user account is also activated for email. This means, that the email servers of the faculty will handle an email address the user, accepts incoming emails and deliver them to the personal mailbox. Furthermore the user may also send emails if the central email server is used for this purpose. The central IMAP server can also be used. Please read the information and details about the SMTP/IMAP email services or contact the user support. As an alternative there is also a WebMail service which may be used. For other network services an additional permission may be necessary. Therefore please take regard to the user information for the specific service and contact the responsible administrator in case of questions. |